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History
Weingartz was established in 1945 as a feed and farm-supply store in Utica, Michigan, serving the needs of local farmers and gardeners.  From the beginning, Weingartz has been building a reputation of fair business practices and world-class customer service.  Now the farm supplies are gone and highly productive equipment reigns. Meanwhile, our continuing commitment to the customer has helped us become the largest independent outdoor power-equipment dealer in North America. 

Weingartz currently operates four stores in Michigan (Utica, Farmington Hills, Cedar Springs and Waterford) that carry a great selection of outdoor power and professional-turf equipment.  Each location offers world-class after-sale support in parts and service right on site.

Objectives
Every company is ultimately in business to make a profit, but there are other objectives at Weingartz that are equally important to the bottom line.  Those objectives are:

  • Providing a healthy and profitable work environment for our employees.
  • Creating a healthy, long-term, sustainable business enterprise that is respected by employees, customers and the community.
  • Providing financial assistance to those who would otherwise go without, either materially or spiritually.

The management of Weingartz strives to always keep these objectives in mind in their daily decisions.

Mission Statement
Weingartz is a family-based organization built upon fair business practices.  We strive to provide customer satisfaction beyond expectations through the development of employees and the utilization of technology and resources.  We will set new standards in customer service with the innovative, customer-based thinking of our employees.  Weingartz will hire only the friendliest, most knowledgeable and most capable people possible to service our customers.  Decisions are to be based from the customer’s perspective using fair and ethical business practices.  All employees are encouraged and expected to make decisions that will improve the partnership that Weingartz has created with our customers.

Through the acting out of our mission, Weingartz will:

  • Maintain our position as the industry leader in customer service while continually raising our own standards.
  • Offer a work environment that is conducive to employee growth, both personally and professionally.
  • Contribute to the development and improvement of our communities and industry.

Weingartz realizes that adhering to these basic foundations will result in the growth of our company as a whole.

Key Competitive Advantages
The management of Weingartz understands that there are many options when it comes to decisions of where to purchase equipment.  They also know that in order to earn their customers’ business, they have to provide value beyond the high-quality equipment that they sell.  Here is a list of some of the reasons why customers choose Weingartz:

  • Fair, Ethical and Honest Business Practices
  • Industry Expertise
      • Over 330 Years Combined Industry Technical-Service Experience
      • Over 220 Years Combined Industry Sales Experience
  • World-Class After-Sale Support
      • Over $2.5 Million in Parts Inventory
      • “PPP 1-Hour Service Guarantee” with Over $550,000 in Quality Loaner Equipment for Commercial Customers
      • “Never Be Without a Mower Guarantee” for Homeowner Customers
      • Professional Set-Up and Delivery Options
      • 89.6% Immediate Fill Rate on Parts Orders
      • Option of At-Home Maintenance through Ready-to-Mow Service Trucks
      • 24/7 Access to Parts Department through Online Parts Lookup and Ordering
      • Same-Day Shipping of Parts Anywhere in the U.S.
      • 93% of Customers on the Phone or In-Person Are Waited On within 2 Minutes
      • 98% of Voicemails Are Returned within 15 Minutes
  • Top Brands for Quality and Productivity
  • Financing Options to Suit the Needs of Each Customer
  • Convenience of Four Great Locations with the Same Commitment to Customer Service – Utica, Farmington Hills, Cedar Springs and Waterford

Thank You
Weingartz remains wholly owned by the Weingartz family, and we are extremely grateful to the customers and communities that have supported us for the past 60-plus years.  We commit to continually improve our operations to provide world-class service in an environment where it is increasingly difficult to find quality service.  By doing this, Weingartz hopes to earn its customers’ business for the next 60 years.  Thank you for your continued support!